These Terms and Conditions govern your use of the lunabet platform. By registering an account and using any part of the service, you agree to be bound by these terms. Please take the time to read through them – they're written to be clear and straightforward, not to trip you up.
Summary Notice: These terms apply to all lunabet accounts. You must be 21 or older and located in the Philippines to use this platform. All transactions are in Philippine Peso.
Key Principles
The lunabet Terms and Conditions address six core areas that every player should understand before they start using the platform.
You must be 21 years of age or older and located in the Philippines to register and use lunabet. One account per person – duplicate accounts are not permitted.
All transactions on lunabet are processed in Philippine Peso. Deposits and withdrawals use local payment methods. KYC verification is required before any withdrawal can be processed.
All game outcomes at lunabet are determined by certified random number generators. Attempting to manipulate, exploit, or abuse game mechanics is strictly prohibited and can result in account suspension.
You are responsible for maintaining the security of your login credentials. lunabet uses SSL encryption and OTP verification, but you must not share your password or allow others to use your account.
lunabet provides tools for deposit limits, session management, and self-exclusion. The platform is committed to a 21+ environment and supports players in maintaining healthy gaming habits.
lunabet reserves the right to update these Terms and Conditions. Continued use of the platform after an update is posted constitutes your acceptance of the revised terms.
By accessing, registering, or using any service provided by lunabet at lunabet.ng, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. These terms form a legally binding agreement between you and lunabet.
If you do not agree with any part of these terms, you must not create an account or use the platform. Continued use of lunabet following any update to these terms constitutes your acceptance of the updated version. It is your responsibility to check this page periodically for changes.
These Terms and Conditions apply to all services available on lunabet, including slots, sports betting, eBingo, live casino, and all other platform features, whether accessed through a web browser or the dedicated mobile application.
To register and use lunabet, you must meet all of the following requirements:
Only one account is permitted per person. Operating multiple accounts – whether under the same name or different identities – is strictly prohibited and will result in all associated accounts being suspended and any balances forfeited. If you believe a duplicate account has been created in your name without your knowledge, contact support immediately.
You must provide accurate, complete, and current information during registration. Providing false information – including false identity, age, or location – is a violation of these terms and may result in permanent account closure.
lunabet is required to verify the identity of all account holders. This process, known as Know Your Customer (KYC) verification, must be completed before any withdrawal from your account can be processed. KYC is a one-time process under normal circumstances.
Verification requires you to submit a valid Philippine government-issued identification document. Accepted forms of ID include documents such as a Philippine passport, driver's licence, SSS ID, PhilHealth ID, or other government-issued photo ID. The specific list of accepted documents is shown in your account settings.
lunabet reserves the right to request additional documentation at any time if there are reasonable grounds to verify your identity, source of funds, or account activity. Failure to provide requested documentation within the specified timeframe may result in your account being temporarily restricted.
Your submitted documents are handled in accordance with the lunabet Privacy Policy. They are used solely for verification and compliance purposes and are not shared with third parties for marketing or other unrelated purposes.
All financial transactions on lunabet are conducted in Philippine Peso (₱ / PHP). The platform does not accept or process transactions in foreign currencies. Transactions in other currencies are not supported.
Accepted deposit and withdrawal methods include Philippine e-wallets such as GCash and Maya, Philippine online banking, and bank transfer to local bank accounts. The availability of specific payment methods is shown at the time of transaction and may vary.
Credit cards and cryptocurrency are not accepted as payment methods for deposits or withdrawals on lunabet.
Deposits are generally credited to your account balance promptly upon confirmation. Withdrawal requests are processed subject to KYC verification being complete and the account being in good standing. Minimum and maximum transaction limits may apply and are displayed during the transaction process.
Funds deposited into your lunabet account are for gaming purposes on the platform. lunabet does not pay interest on account balances. Inactive accounts may be subject to the dormancy policy outlined in your account terms.
All game outcomes on lunabet – including slot spins, sports bet results, and eBingo draws – are determined by certified random number generators or by the actual outcomes of real-world sporting events. lunabet does not manipulate game outcomes.
The following conduct is strictly prohibited and will result in account suspension and potential forfeiture of any associated winnings:
Sports betting settlements are final once the relevant sporting event result is confirmed. In the event of a sporting event cancellation, postponement, or other irregularity, lunabet will apply standard settlement rules relevant to the affected market. The applicable rules are available in the sports section of your account.
lunabet reserves the right to void bets placed at clearly erroneous odds, whether the error originated from the platform or from a data feed provider. Players will be notified and affected stakes will be returned to their account balance.
You are fully responsible for all activity that occurs under your lunabet account. You must keep your login credentials – including your password and any OTP codes – strictly confidential. lunabet will never ask you to share your password through any channel.
If you suspect that your account has been accessed without your authorisation, you must notify lunabet support immediately. The platform provides SSL encryption across all connections and OTP-based verification for sensitive account actions, but these protections rely on you maintaining the security of your own credentials and devices.
You must not allow any other person to access or use your lunabet account, regardless of circumstances. Account sharing is prohibited. Any activity conducted through your account – including losses or disputed transactions – remains your responsibility unless you have reported a security breach in a timely manner.
lunabet takes responsible gaming seriously. The platform provides tools that help players manage their gaming activity, including deposit limits, session reminders, and self-exclusion options. These tools are available to all account holders through the account settings section.
Gaming on lunabet is entertainment. It is not a reliable source of income, and no outcome is guaranteed. Players are strongly encouraged to:
If you feel that you or someone you know may be experiencing difficulty related to gaming, the tools and information available on the Responsible Gaming page are a useful starting point. Self-exclusion requests are handled promptly and are taken seriously.
The platform is available to players aged 21 and above only. If lunabet has reason to believe that an account is held by a person under 21, the account will be suspended pending age verification.
lunabet may offer promotions, bonuses, and other player incentives from time to time. Any promotion offered will have its own specific terms that apply in addition to these general Terms and Conditions. Those specific terms will be stated clearly at the time the promotion is offered.
Promotions are subject to change and withdrawal at any time without notice, unless a specific end date has been stated. lunabet reserves the right to amend, cancel, or refuse any promotion if there is evidence of abuse, misuse, or violation of any applicable terms.
Bonus funds are separate from real-money deposits and may be subject to specific wagering or usage conditions before they can be withdrawn. These conditions will be described in the relevant promotion terms. In the absence of specific promotion terms, general platform terms apply.
lunabet provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances beyond lunabet's control may occasionally affect platform availability. lunabet will make reasonable efforts to minimise downtime and will communicate planned maintenance in advance where possible.
lunabet is not liable for losses resulting from system downtime, data transmission errors, or interruptions to internet service that are outside its direct control. In the event that a game round or bet is interrupted due to a technical failure on the platform side, lunabet will use reasonable efforts to restore the game state or return the affected stake to the player's account.
lunabet is not responsible for losses arising from a player's failure to secure their own account credentials, from the player's misuse of the platform, or from activity conducted by a third party through the player's account where the player has not taken reasonable precautions.
lunabet reserves the right to amend these Terms and Conditions at any time. When material changes are made, a notice will be placed on the platform and the "Last updated" date on this page will be revised. It is your responsibility to review this page periodically.
Continued use of your lunabet account after an amendment has been posted constitutes acceptance of the updated terms. If you do not agree to the amended terms, you must stop using the platform and close your account.
If you have any questions about these Terms and Conditions, you can contact the lunabet support team at [email protected]. The support team can clarify specific points but cannot provide legal advice.
These Terms and Conditions, together with the Privacy Policy and Responsible Gaming policy, constitute the full agreement between you and lunabet governing your use of the platform.
Play Responsibly – 21+ Only. Gaming on lunabet is intended as entertainment. No outcome is guaranteed and you should never wager more than you can comfortably afford to lose. Tools to manage your gaming are available in your account. For more information, visit the Responsible Gaming page.
Register free, verify your account, and start playing in PHP. By registering, you confirm you agree to these terms.
Register NowIf any part of these Terms and Conditions is unclear, reach out to the lunabet support team for clarification.
Support is available to all registered account holders.